Call: 908-753-1158 | Email: info@sunnyteks.com

Website Solutions Related Questions:

  1. While there are so many other website solutions providers, what is so special about SunnyTEKS?
  2. If I already have a domain registered, can I transfer it to your company?
  3. How much space will each Email User Account have?
  4. Can I have aliases for my email accounts?
  5. Can I have a "catch all" for all emails in domain?
  6. Do you provide Linux as well as Microsoft Windows based hosting servers?
  7. What are the traffic reports that I will get?
  8. How frequently will I get traffic reports?
  9. What is a podcast?
  10. What is a blog and how can I use it?
  11. What is the benefit of having my own blog/podcasts site?
  12. Can I add my own blogs frequently?
  13. Can I add my own podcasts to my blog site?
  14. Why do I need a discussion forum?
  15. Who can participate in my Discussion forum?
  16. Can I monitor/control who participates in the forum?
  17. Using the Email Marketing tool, can I send Emails to anybody?
  18. How can I send surveys, newsletters and so forth to my subscribers?
  19. What kind of products can I have on my shopping cart?
  20. How many products can I have on my shopping cart?
  21. How can I add new products to my shopping cart inventory?
  22. Can I have promotions, coupons and so forth?
  23. What does submitting to search engines mean?
  24. What is meant by deployment?
  25. What if I need to review the content before it is deployed?
  26. How many times can I revise/review the site before it is deployed each time?
  27. Do I have to pay the additional deployment charges for Website or Shopping Cart?
  28. Can I start with a smaller package and upgrade to a larger package as I go?
  29. Will you refund the difference?
  30. Can I get extra email accounts with my starter package, without upgrading to the next package?
  31. How often do I have to pay the Website design fee?

  1. While there are so many other website solutions providers, what is so special about SunnyTEKS?
    • SunnyTEKS is your one-stop shop for all your computer needs. In fact we strongly believe and hence our motto, that if it is anything to do with computers, we will do it for you. No other website hosting company, does this. They either typically leave all the heavy-lifting for you to do, which could be a challenge because either managing your business is your primary focus or you do not have the time to learn, master and perfect your technology skills. Either way, you still have to hire somebody or spend the time yourselves, while you could be managing your business more effectively in that time. At SunnyTEKS, we do all the technical stuff, leaving you to manage your business. At the prices that we are offering you, many small businesses have felt that this is the right mix of products and service.
  2. If I already have a domain registered, can I transfer it to your company?
    • Absolutely. Once you transfer it to us, (we will work with you and show you how do you do it) we will do the rest. All you have to do is tell us what you want our of your website, give us your web content, such as text for websites, product details and so forth.
  3. How much space will each Email User Account have?
    • Up to 6GB, including all your emails and attachments. Space in bulk folders will not be counted.
  4. Can I have aliases for my email accounts?
    • Yes, you can. Provided it does not conflict with another user's username within your domain. For eg., while you as the owner of the business, want to have an alias such as info, no other person or email account can have the same username of alias as info.
  5. Can I have a "catch all" for all emails in domain?
    • A catch all email means, if an email is sent to enfo@yourdomain.com, but there is no such username or alias, rather than refusing to receive such an email, you can set up one of your email accounts to be the catch all email account. Thus all emails addressed to any mis-speltusername@yourdomain.com will be sent to that user account.
  6. Do you provide Linux as well as Microsoft Windows based hosting servers?
    • Yes.
  7. What are the traffic reports that I will get?
    • For a specific duration, that depends on your plan, we will submit to you traffic reports containing the following:
      • Summary Report: provides an overview of the number of visitors to the site - unique and
        total visitors - and overall number of pages viewed by those visitors.
      • Calendar Report: indicates the traffic patterns for the Web site on a day-by-day basis. The
        report displays the overall number of visitors, the amount of unique (i.e., first-time) visitors and
        the overall number of pages viewed on a given day.
      • Visitor Report: shows the numbers of unique and total visitors to the site, thus providing an overview of site traffic for the selected period of time.
      • Time Spent by Visitor Report: This report identifies the visitors who have spent the most time on the Web site. Visitors are listed by IP address.
      • Visitor Behavior Report: This report shows visitor behavior on the Web site by showing the page-by-page clickstream of each of the site's visitors. A clickstream is a record of a user's activity on the Internet, including every Web site and every page of every Web site that the user visits, and in what order the pages were visited. The Visitor Path is displayed in its
        entirety; beginning with the entry page and ending with the exit page.
      • Browser report: This report identifies the names and versions of the Web browsers used by visitors to the site. The list may contain names of Internet search engines as well.

      • Operating Systems Report: This report identifies the operating systems running on the computers used to access the site (i.e., the visitors' computers).

      • Country Report: This report indicates the country of origin of the visitors to the Web site. Traffic Facts determines the location by examining the visitor's IP address. The geographical user information enables you to build site content and ad campaigns targeting particular locales.

      • Country and Region Report: This report identifies the region and country of visitors to the Web site. The geographical user information enables you to build site content and ad campaigns targeting particular locales.

      • Country, Region and City Report: This report identifies the city, region and country of visitors to the Web site. The geographical user information enables you to build site content and ad campaigns targeting particular locales.

      • Country, Region, City and Zip Report: This report identifies the zip code, city, region and country of visitors to the Web site. The geographical user information enables you to build site content and ad campaigns targeting particular locales.

      • Visitor vs. Visits Report: This report shows the number of visitors vs. the number of visits they made.

      • Visitors vs. Pages Visited Report: This report shows the number of visitors vs. the number of pages they viewed.

      • Time Spent by Visitors Report: This report shows the number of visitors vs. the number of minutes they stayed on the site.

      • Page Visited Counter Report: This report shows the number of times the Web site's pages have been accessed within a given time frame as a graph.

      • Page Request Report: This report indicates the number of times a specific page on the site has been requested by visitors and the average amount of time spent on the specified page.

      • Entry Page Report: This report identifies the first page visitors viewed upon accessing the site. The entry page could be any page within a site, but is usually a home page or a page that generates a substantial amount of views as a result of a link from an outside site.

      • Exit Page Report: This report identifies the last page visitors viewed before exiting the site. If the home page appears prominently on this list, it might indicate that the site is not inviting to visitors who are therefore not inclined to venture further into the site's pages.

      • Best Day Report: This report indicates which day within the specified time frame the site received the highest amount of visitors.

      • Best Hour Report: This report indicates which hours of the day the site received the highest amount of visitors within the specified time frame.

      • Single Page Visit Report: This report shows the number of visitors who left after viewing only one page.

      • Non-Existent Links Report: This report identifies links from your Web pages to other pages on your Web site that no longer exist. This report can help you cleanup your Web site, giving it a more professional and polished appearance.

      • Domain Referral Report: This report identifies the top domains that have provided referrals to visitors of pages within the site. These are generally search engines and other sites that carry a link to the site. The list most likely will also contain the domain this report is created for as many of the referrals will stem from pages within the very site the report is covering.

      • Page Referral Report: This report identifies the specific Internet pages that referred visitors to pages within the site. The list most likely will contain a large number of pages within the domain this report is created for as many of the referrals will stem from pages within the very site the report is covering.

      • Top Domain Referral Report: This report identifies the top domains that have provided referrals to visitors of pages within the site. These are generally search engines and other sites that carry a link to the site. The list most likely will also contain the domain this report is created for as many of the referrals will stem from pages within the very site the report is covering.

      • Keyword Search Report: This report lists the keywords search engine users typed in when conducting the searches that ultimately brought them to the site. The listed keywords might indicate whether or not the site is properly optimized for the desired and most opportune keywords.

      • Keyphrases Search Report: This report lists the keyphrases search engine users typed in when conducting the searches that ultimately brought them to the site. The listed keyphrases might indicate whether or not the site is properly optimized for the desired and most opportune keyphrases.

      • Visitor General Behavior Report: This report provides general information on visitor behavior while on the site. A session is the amount of time that elapses between a visitor's entering and exiting the site. Thus, a single visitor may account for multiple sessions within a given time frame.

      • Page Access Counter Report: This report identifies the number of times any item or page on the site has been requested or accessed by visitors. The number of hits is almost certainly greater than the number of page views and visitors to the site.

      • File Download Report: This report identifies the number of times a specific file (image, document, template, etc.) on the site has been downloaded by visitors. The report is useful in determining what files within the site are most often downloaded.

      • Bandwidth by Page Report: This report identifies the total bandwidth used to download specific files (image, document, template, etc.) from the site by visitors. The report is useful in determining what files within the site represent the largest portion of the total bandwith usage. The total bytes are a calculated by multiplying the number of times the file was requested by the file size in bytes.

      • Information Type Report: This report identifies the types of information that are being requested from the site. The number of image requests will almost always outnumber page requests as one page may contain several images.

      • Bandwidth Consumption Report: This report summarizes the amount of bandwidth the site consumed (i.e., the amount of data transferred) within the specified date range. Data-transfer values are expressed in kilobytes. The report may indicate whether or not the actual bandwidth required by the site complies with the amount of bandwidth your hosting plan permits.

      • Page Errors Report: This report indicates if any of the files on the site triggered errors during the specified time period, including 404 ('Page Not Found' errors). If errors were detected, the report will display the file(s) in question and the number of errors it/they generated.

  8. How frequently will I get traffic reports?
    1. That depends on the plan you purchased. For Advanced plans, you would get all these reports once every month. For premium plans, you would get them every week.
    2. Every time you get the reports, we offer a single file containing all the above mentioned reports. You would get it as a PDF as well as in Excel format.
  9. What is a podcast?
  10. What is a blog and how can I use it?
  11. What is the benefit of having my own blog/podcasts site?
  12. Can I add my own blogs frequently?
  13. Can I add my own podcasts to my blog site?
  14. Why do I need a discussion forum?
  15. Who can participate in my Discussion forum?
  16. Can I monitor/control who participates in the forum?
  17. Using the Email Marketing tool, can I send Emails to anybody?
  18. How can I send surveys, newsletters and so forth to my subscribers?
  19. What kind of products can I have on my shopping cart?
  20. How many products can I have on my shopping cart?
  21. How can I add new products to my shopping cart inventory?
  22. Can I have promotions, coupons and so forth?
  23. What does submitting to search engines mean?
  24. What is meant by deployment?
  25. What if I need to review the content before it is deployed?
  26. How many times can I revise/review the site before it is deployed each time?
  27. Do I have to pay the additional deployment charges for Website or Shopping Cart?
  28. Can I start with a smaller package and upgrade to a larger package as I go?
  29. Will you refund the difference?
  30. Can I get extra email accounts with my starter package, without upgrading to the next package?
  31. How often do I have to pay the Website design fee?
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